Shipping & Handling
Shipping & Handling
Shipping Locations
We ship products from our USA, UK, and EU warehouses to ensure fast and reliable delivery for our customers. For bulk or custom OEM orders, shipments may also be arranged directly from our factory in Shenzhen, China.
Processing Time
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Orders from overseas warehouses are typically processed within 24 hours on business days.
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Factory-direct bulk orders may require additional processing time depending on product availability and customization.
Delivery Time
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USA / UK / EU warehouse orders: Estimated delivery within 2–5 business days.
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Factory-direct orders: Delivery times vary depending on shipping method and destination (usually 7–15 business days).
Shipping Costs
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Shipping fees are calculated based on destination, order size, and weight.
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Eligible wholesale customers may enjoy discounted or free shipping depending on the order value and warehouse stock.
Tracking
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Once shipped, every order will receive a tracking number via email or WhatsApp.
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Customers can track shipments directly through the courier’s official website.
Customs & Duties
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Customers are responsible for ensuring compliance with local import regulations for vaping products.
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Any customs duties, VAT, or additional charges imposed by local authorities are the responsibility of the buyer.
Handling & Packaging
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All products are packed in protective, discreet packaging to ensure safe delivery.
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Large wholesale orders are shipped in reinforced cartons with inner protection to minimize damage during transit.
Delays & Responsibility
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We are not liable for delays caused by customs clearance, incorrect addresses, or courier issues beyond our control.
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In the rare case of lost or damaged shipments, please contact us immediately. We will work with the courier and provide a solution as quickly as possible.
CONNECT WITH US
Phone: +8615259205870
Email: smokingvape@outlook.com
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