FAQ

1. Where are your warehouses located?
We have warehouses in the USA, UK, and EU, which allows us to ship quickly and reduce international shipping costs for our customers.

2. How fast can I receive my order?
Orders from our overseas warehouses usually arrive within 2–5 business days, depending on your location.

3. Do you ship worldwide?
Yes, we ship globally. For countries outside our warehouse regions, we can arrange direct shipping from our Shenzhen factory.

4. What if the product I want is out of stock in the warehouse?
Our team will update you with the next restock date or arrange shipment directly from our factory to ensure your order is fulfilled without delay.

5. How are returns or defects handled?
For orders shipped from overseas warehouses, we can arrange fast replacement. Just contact our sales team with photos or videos of the issue.

CONNECT WITH US

Phone: +8615259205870

Email: smokingvape@outlook.com